bCasino Terms and Conditions

Welcome to bCasino. These Terms and Conditions form a binding agreement between you and Green Feather Online Limited, a company registered in Malta with Company Number C 80735, registered address Elite Business Centre, Trejqa Ta' Box Box, Msida MSD 1840, Malta. By creating an account, completing b casino registration, or otherwise accessing our services, you confirm that you have read, understood and agree to be bound by these terms. Transactions will appear on your card or bank statement as Green Feather Online. We operate under a licence issued by the Malta Gaming Authority, licence number MGA/B2C/445/2017, issued on 16 January 2019, and we are committed to offering a fair, transparent and secure gaming environment.

Our Licence and Governing Law

We are licensed and regulated by the Malta Gaming Authority. Our services, and any agreement between you and us, are governed by the laws of the Republic of Malta, and the courts of Malta hold exclusive jurisdiction over any dispute arising from your use of bCasino. If you are unable to resolve a complaint with our support team, you may escalate the matter to eCOGRA, our appointed Alternative Dispute Resolution entity, or contact the MGA directly through its player support portal or via support@mga.org.mt. Complaints must be raised within six months of the incident giving rise to the dispute. We aim to resolve complaints within 10 working days, extendable by a further 10 working days where necessary, after which a deadlock letter will be issued if no resolution is reached. For data protection matters, you may contact our Data Protection Officer at dpo@greenfeatheronline.com.

Eligibility and Account Registration

To complete b register and open an account with us, you must be at least 18 years old, or 21 in Estonia, or the minimum legal age in your jurisdiction, whichever is highest. Registration is not available to residents of the United States of America, Israel, the United Kingdom, Jersey, Guernsey or the Isle of Man, and this list of restricted countries may be updated by us from time to time. If we discover that you have accessed our site using a VPN, proxy, hosting service or any tool that conceals your real location or spoofs your device, we reserve the right to block your account and withhold any winnings.

• You must provide accurate, complete and up-to-date registration information.
• You may only hold one active account with us at any time.
• We may request identification documents to verify your identity, age and address at any stage.

Accessing Your Account

Once registered, you can complete b casino login through our website or through our dedicated b casino app, available for mobile and desktop devices. We recommend keeping your login credentials confidential and notifying our support team immediately if you suspect unauthorised access to your account. Our online casino b platform is optimised for smooth performance across devices, allowing you to enjoy b slots, table games and our full b live casino selection wherever you are.

Deposits

The account currency is chosen at registration; changing it later requires contacting our support team and may involve opening a new account, with any existing balance converted at the applicable exchange rate. Minimum b deposit amounts vary by currency, for example CAD 5, EUR 5 or USD 5, and the maximum single deposit is 7,000 EUR or its equivalent. We accept over 20 deposit methods including Visa, MasterCard, Skrill, Neteller, Payz, Paysafecard, Trustly Pay, Interac, PIX and others. We do not accept deposits from third-party, corporate or business accounts, nor funds sourced from cash paid into a bank account, loans, or gifts from another person, unless expressly approved by us in advance.

Withdrawals

Minimum b withdrawal amounts also vary by currency. We process payouts back to the original deposit method wherever possible, and in certain cases funds must be sent to a bank account or card registered in your own name. Our monthly withdrawal limit, calculated on a rolling 30-day basis, is CA$20,000 or 15,000 EUR equivalent, calculated independently from your deposits in the same period. Daily winnings withdrawals are capped at 100,000 EUR or equivalent within a 24-hour window (00:00 to 23:59 GMT); amounts above this may be voided. Progressive jackpot payouts are exempt from these caps but may require an additional 14 days to process. We verify identity on cumulative withdrawals reaching 2,000 EUR or equivalent. Withdrawals of funds not played through at least three times may incur an administrative fee of 15%, with a minimum of 10 EUR. We aim to process withdrawal requests within three working days, though actual timing may vary depending on verification, documentation and the payment provider used.

Bonuses and Promotions

We offer a range of promotions, including our welcome package, a b no deposit bonus opportunity through certain campaigns, daily and weekly offers, and cashback promotions across live casino and crash games. Our welcome b casino bonus provides up to CA$1,200 and 100 free spins across your first three deposits, subject to a 40x wagering requirement on bonus plus deposit funds, and 25x wagering on free spins winnings. Maximum winnings from the welcome offer are capped at CA$1,000, with any excess forfeited upon completion of wagering. Bonuses expire seven days after being credited; incomplete wagering results in forfeiture of the bonus, related winnings and associated bets. Any b promo code or b bonus code used to claim an offer must be entered correctly and applied under the specific terms of that promotion.

• We do not credit bonuses if your balance exceeds EUR 1 equivalent at the time of deposit.
• Maximum bet while wagering a bonus is CA$4.00 per spin or round.
• Use of feature buy functions, low-margin betting, or bonus-stage exploitation during wagering is restricted and may void your bonus.
• Winnings from no-deposit free spins or bonus spins are capped at 100 EUR.

VIP Programme and Gamification

Our VIP programme is available by invitation or upon application through customer support, and includes a dedicated account manager, tailored bonuses, birthday rewards and faster withdrawal processing. We also operate a Comp Points system, earning 1 Point per 10 EUR/CAD wagered, redeemable at a rate of 100 Points to 1 EUR/CAD, alongside a non-monetary Coins and Shop gamification system, a Login Rewards Calendar, and our Bonus Crab feature. These features carry no cash value unless converted through the Shop under the specific conditions stated at the time.

Responsible Gaming and Account Restrictions

We are committed to promoting safer gambling and provide tools including deposit limits, self-exclusion and account closure upon request. Accounts inactive for 12 months may incur a monthly maintenance fee, and accounts dormant for 30 months without activity may have balances returned where possible.

Limitation of Liability

We provide our services on an "as available" basis and do not guarantee uninterrupted access to our games or platform. We are not liable for losses arising from technical faults, third-party payment delays, or circumstances beyond our reasonable control, except where such liability cannot be excluded under Maltese law.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory, operational or commercial changes. Continued use of your account following any update constitutes your acceptance of the revised terms. We encourage you to review this page regularly.

Contact Us

If you have questions regarding these terms, your account, or a b deposit or b withdrawal transaction, please contact our support team at support@bcasino.com, available 24/7 via live chat and email. For data protection enquiries, reach our Data Protection Officer at dpo@greenfeatheronline.com.