bCasino Privacy Policy

At bCasino, we are committed to protecting your personal data and respecting your privacy whenever you use our platform. This Privacy Policy explains how we collect, use, store and share your information when you register, play, deposit or withdraw funds at bCasino. Our services are operated by Green Feather Online Limited, a company registered in Malta with Company Number C 80735, licensed and regulated by the Malta Gaming Authority under licence number MGA/B2C/445/2017. By creating an account with us, you agree that we may process your data as described below.

Information We Collect

When you use bCasino, we collect several categories of information to provide our services, verify your identity and comply with our regulatory obligations. We gather data directly from you, automatically through your use of our site, and occasionally from trusted third parties such as payment providers and identity verification agencies.

• We collect registration details such as your name, date of birth, email address, phone number and residential address when you complete b register.
• We record account credentials used for b login and b casino login sessions, including device and browser information.
• We process financial information related to b deposit and b withdrawal transactions, including payment method details and transaction history.
• We track your gaming activity, including games played, wagers placed, bonus usage and b free spins claimed.
• We may collect identity verification documents, such as government-issued ID and proof of address, in line with our anti-money laundering obligations.
• We gather technical data including IP address, device type, operating system and cookies when you access our site or b app.

How We Use Your Information

We use the information we collect for a range of purposes connected to operating bCasino responsibly and securely. Our use of your data is always tied to a lawful basis, such as performance of our contract with you, compliance with legal obligations, or our legitimate interests in running a safe gaming environment.

• We use your data to create and manage your account, including processing b bonus and b casino bonus eligibility.
• We use your information to process deposits and withdrawals, including verifying b withdrawal requests exceeding our identity verification thresholds.
• We use your activity data to detect fraud, prevent underage or restricted access, and enforce our terms and conditions.
• We use your contact details to send account notifications, promotional offers such as a b bonus code or b promo code, and important updates about our services.
• We use aggregated data to improve our website, our b app, and the overall player experience across bCasino.

Marketing Communications

We may send you marketing communications about our latest offers, including b no deposit bonus promotions, b casino no deposit bonus campaigns, tournaments and VIP rewards, where you have opted in to receive them. You can withdraw your consent at any time by adjusting your account preferences or contacting our support team.

Cookies and Tracking Technologies

We use cookies and similar technologies to recognise you, remember your preferences, and understand how you interact with online casino b services. Cookies help us keep you securely logged in, remember your language settings, and analyse traffic patterns across our site and mobile applications. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect functionality, including your ability to complete b login smoothly.

How We Share Your Information

We do not sell your personal data. However, we may share information with selected third parties where necessary to operate our services, comply with the law, or protect our legitimate business interests.

• We share data with payment processors and financial institutions to complete b deposit and withdrawal transactions.
• We share information with identity verification providers to confirm your age and identity in line with regulatory requirements.
• We may disclose data to the Malta Gaming Authority, law enforcement agencies, or regulators upon lawful request.
• We share data with software and platform providers that support our slots, b live casino games, and gamification features.
• We may share information with professional advisors, auditors, or in connection with a business transfer, merger or acquisition.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Our security measures include encryption, secure servers, restricted access controls and regular monitoring of our systems that support b slots, b live casino games, and account management functions. While we take data protection seriously, no method of transmission over the internet is entirely secure, and we encourage you to use strong passwords and safeguard your login credentials.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our legal, regulatory and accounting obligations. Where you close your account, we may retain certain records, such as transaction history and identity verification documents, for the period required under Maltese law and our licensing conditions.

Your Rights

Depending on your location, you may have certain rights regarding your personal data. We are committed to honouring these rights and responding to your requests within the timeframes required by applicable data protection law.

• You have the right to access the personal data we hold about you.
• You have the right to request correction of inaccurate or incomplete information.
• You have the right to request deletion of your data, subject to our legal retention obligations.
• You have the right to object to or restrict certain processing activities, including marketing communications.
• You have the right to request a copy of your data in a portable format.

To exercise any of these rights, you can contact our data protection officer at dpo@greenfeatheronline.com. We aim to respond to all legitimate requests promptly and in accordance with our regulatory obligations.

International Data Transfers

As we operate across multiple markets, your data may be transferred to and processed in countries outside your country of residence, including within the European Economic Area and beyond. Where such transfers occur, we ensure appropriate safeguards are in place to protect your information in line with applicable data protection standards.

Children's Privacy

Our services are strictly intended for players who meet the minimum age requirement of 18, or 21 in Estonia, or the applicable age of majority in their country, whichever is greatest. We do not knowingly collect personal data from minors, and we take steps to verify age during our registration and identity verification processes.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. We encourage you to review this page periodically. Continued use of our services after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, how we handle your data, or your rights under applicable law, please contact us at support@bcasino.com, or reach our data protection officer directly at dpo@greenfeatheronline.com. We are here to address any concerns regarding your privacy at bCasino.